FAQ

I GOT AN ERROR! + Don’t panic. If you got an error or blank page it might be due to […]

Don't worry, we got you!

FAQ

Frequently Asked Questions & Customer Care

I GOT AN ERROR!

+
Don’t panic. If you got an error or blank page it might be due to busy servers, the order wont be process and the payment wont go through. Please try again later or contact support.

WHAT IS THE CURRENCY ?

+
We offer local currency in Europe, England, Denmark, Sweden, Norway & US. For payments in South America, Africa & Asia the currency will be USD.

HOW CAN I TRACK MY ORDER ?

+
There is currently no way to track your order.

WHAT ARE YOUR EXCHANGE AND REFUND POLICIES?

+
Please visit: Shipping & Returns

WHEN WILL I RECEIVE MY ORDER?

+
For orders in Europe it can take up to 5 business days. For International orders shipping can take up to 10 days.

WHAT HAPPENS SHOULD AN ORDERED ITEM ARRIVE DAMAGED?

+
Please visit: Shipping & Returns

HOW CAN I CONTACT SEASONSAIL?

+
Please visit: Contact

IS IT SAFE TO ORDER ONLINE FROM YOUR SITE?

+
Absolutely safe! Our site uses an HTTPS encryption and third party secure payment methods.

WILL I NEED TO PAY CUSTOMS FEES?

+
It depends of your country of residence.

HOW DO I CLEAN MY APPAREL?

+
Please visit: Contact

WHAT SIZE SHOULD I ORDER?

+
Please visit: Size Chartt

DO YOU OFFER SPONSORSHIP OR BRANDING OPPORTUNITIES?

+
Please visit: Brand Ambassador

HOW DO I BECOME A YACHT CLUB MEMBER?

+
Contact: [email protected]

And visit Brand Ambassador for more information.

WHAT SHOULD I DO IF I DID NOT RECEIVED MY ORDER?

+
Please contact: [email protected]